Mortal Online 2 Terms of Service:
13) You may not abuse, harass or threaten another player
Yesterday, i was subjected to abuse, harassment, AND threatened by the same person, over the course of several hours in the nave chat.
They made up lies about me, they insulted me, they threatened to attack me in real life, saying such things as "you'd better watch your back in real life" etc... They even tried to coax me onto a videocall to disprove a lie they were spreading about me; which of course was a ploy to find out who i am in real life, no doubt to follow up on the threats they were making. This person, for whatever reason, was VERY angry at me for something i had done to them in game; even going so far as to pay a new subscription just to talk past a prior chat ban.
So how did i respond? I reported them, and I waited. I waited for them to be banned from the nave chat, as they were endlessly harassing me with a group of friends.
10 minutes go by. Nothing.
I report them again for another blatant term break.
10 minutes go by. Nothing.
So by now, i'm getting pretty annoyed right. There is someone actively trying to besmirch me in every way possible in the nave chat; theatening me; trying to blackmail me into a video call under the threat of further harassment after they JUST threatened to attack me in real life.. and i'm just supposed to take this for over 20 minutes??
I report them again.
Finally... A GM enters the nave chat.
What did I get?
I get told to "Stop weaponizing the report system"(a rhetoric clearly born out of people trying to counter report me; and somehow, the GMs actually picked this up. Why? Because the people harassing me outnumbered me of course, and as i announced i'd report them, they clearly counter reported to lessen the blow and to frame me as the villain in the scenario).
The GM even said that the verbal abuse and lies that were levered at me were not related to anything real life; as they don't actually know my real identity.
Why is this a completely absurd response?
The issue isn’t whether the player knows my real identity; it’s that they made explicit real-life threats and statements about my real life that were untrue. That moves this beyond in-game behavior into real-world harassment.
Threatening harm or making lies up about someone’s real life is not standard in-game interaction and is typically covered under harassment and safety policies. Accuracy of the information isn’t the point; the intent and nature of the statements are.
They were trying to cause me harm through those statements. That is abuse. That is harassment.
This is objectively a break of terms. Not just a subtle break either, but an extremely egregious break of terms on multiple levels. AGAIN, the terms state:
"13) You may not abuse, harass or threaten another player"
It wasn't just a one off either; but even if it was, that is still unacceptable, and should be treated seriously.
This persisted for over an hour; and to have a GM then enter the nave chat, and make these abusers feel like they had done no wrong after HOURS of harassment.. Well, you can imagine what they continued to do. You basically just gave them free reign to continue the abuse. The same people do this over days too, this was just the worst day so far, where they started threatening my real life.
They literally laugh at my reports. They laugh and feel like nothing is going to happen to them, that they're free to say whatever they want; and they do. I've seen racism, sexism, every ism you can think of in that chat. Nothing seems to happen; i see the same people continue to type. And listen, i'm not some crazy sjw leftist type who is super over the top about moderation, quite the opposite; i actually hate super strict moderation; but this is literally the wild west.. There is no law or order in the nave chat; or a kind of weird law and order, where people are punished sparsely and at random.
So... I follow your terms. I report SEVERAL blatant term breaks, and you actually tell me to stop reporting, when this person threatened me, lied about me, insulted me, blackmailed me with the threat of further abuse... Tried to coax me into giving away my real life identity after threatening me.
But What About Other People who Experience Harassment and Abuse in Nave chat?
That was just my experience; let's look at OTHER people's experiences that i've seen in the nave chat; which I would argue are worse, because these people actually have their real life identity unveiled on the game; as they stream it. I won't name the names of the streamers, but i've seen:
-People being accused of killing their own pet that had recently died in real life.
-People being accused of being a p*do.
-People talking about/lying about family members and close friends.
-People lying about/talking about the relationship status between people in their real life.
They say some seriously disgusting things in that chat; and i think you've allowed too much leeway with this term "trashtalk".
YES... Trashtalk is good for the game, IF IT IS KEPT IN THE GAME.
The line MUST be drawn when people start trying to make statements about a person's real life, true or not, with the intent to cause harm, that MUST be taken seriously.
I don't care if someone is saying something as seemingly mild as "Billybob can't blow a balloon properly because he has weird lips!"; if it is said with the intent to cause that person harm, either directly or indirectly, it MUST be considered harassment and abuse. That is your line: Is it related to real life? Is it intended to cause harm either directly or indirectly? If yes to both of those: it is against your terms, and must be punished.
Trashtalk ingame would be: "Billybob, you're so bad at this game; you need all your friends to help you!" or "Billybob uses such an easy build, he is pathetic!".
That is said in the context of the game, there is no intent to make a statement about a person's real life; that is safe. It is fine; but always be wary of context, because even if it looks like it is about the game, it may not be. Also, it is important to note the sheer persistence; how persistent are they insults? Is it non-stop day after day for hours? Again, the persistence should be a factor.
Point being:
PROTECT YOUR PLAYERS PLEASE. UPHOLD YOUR TERMS.
When even someone like me thinks you need to start taking moderation more seriously, you have severely overcorrected since the helpchat days.
13) You may not abuse, harass or threaten another player
Yesterday, i was subjected to abuse, harassment, AND threatened by the same person, over the course of several hours in the nave chat.
They made up lies about me, they insulted me, they threatened to attack me in real life, saying such things as "you'd better watch your back in real life" etc... They even tried to coax me onto a videocall to disprove a lie they were spreading about me; which of course was a ploy to find out who i am in real life, no doubt to follow up on the threats they were making. This person, for whatever reason, was VERY angry at me for something i had done to them in game; even going so far as to pay a new subscription just to talk past a prior chat ban.
So how did i respond? I reported them, and I waited. I waited for them to be banned from the nave chat, as they were endlessly harassing me with a group of friends.
10 minutes go by. Nothing.
I report them again for another blatant term break.
10 minutes go by. Nothing.
So by now, i'm getting pretty annoyed right. There is someone actively trying to besmirch me in every way possible in the nave chat; theatening me; trying to blackmail me into a video call under the threat of further harassment after they JUST threatened to attack me in real life.. and i'm just supposed to take this for over 20 minutes??
I report them again.
Finally... A GM enters the nave chat.
What did I get?
I get told to "Stop weaponizing the report system"(a rhetoric clearly born out of people trying to counter report me; and somehow, the GMs actually picked this up. Why? Because the people harassing me outnumbered me of course, and as i announced i'd report them, they clearly counter reported to lessen the blow and to frame me as the villain in the scenario).
The GM even said that the verbal abuse and lies that were levered at me were not related to anything real life; as they don't actually know my real identity.
Why is this a completely absurd response?
The issue isn’t whether the player knows my real identity; it’s that they made explicit real-life threats and statements about my real life that were untrue. That moves this beyond in-game behavior into real-world harassment.
Threatening harm or making lies up about someone’s real life is not standard in-game interaction and is typically covered under harassment and safety policies. Accuracy of the information isn’t the point; the intent and nature of the statements are.
They were trying to cause me harm through those statements. That is abuse. That is harassment.
This is objectively a break of terms. Not just a subtle break either, but an extremely egregious break of terms on multiple levels. AGAIN, the terms state:
"13) You may not abuse, harass or threaten another player"
It wasn't just a one off either; but even if it was, that is still unacceptable, and should be treated seriously.
This persisted for over an hour; and to have a GM then enter the nave chat, and make these abusers feel like they had done no wrong after HOURS of harassment.. Well, you can imagine what they continued to do. You basically just gave them free reign to continue the abuse. The same people do this over days too, this was just the worst day so far, where they started threatening my real life.
They literally laugh at my reports. They laugh and feel like nothing is going to happen to them, that they're free to say whatever they want; and they do. I've seen racism, sexism, every ism you can think of in that chat. Nothing seems to happen; i see the same people continue to type. And listen, i'm not some crazy sjw leftist type who is super over the top about moderation, quite the opposite; i actually hate super strict moderation; but this is literally the wild west.. There is no law or order in the nave chat; or a kind of weird law and order, where people are punished sparsely and at random.
So... I follow your terms. I report SEVERAL blatant term breaks, and you actually tell me to stop reporting, when this person threatened me, lied about me, insulted me, blackmailed me with the threat of further abuse... Tried to coax me into giving away my real life identity after threatening me.
But What About Other People who Experience Harassment and Abuse in Nave chat?
That was just my experience; let's look at OTHER people's experiences that i've seen in the nave chat; which I would argue are worse, because these people actually have their real life identity unveiled on the game; as they stream it. I won't name the names of the streamers, but i've seen:
-People being accused of killing their own pet that had recently died in real life.
-People being accused of being a p*do.
-People talking about/lying about family members and close friends.
-People lying about/talking about the relationship status between people in their real life.
They say some seriously disgusting things in that chat; and i think you've allowed too much leeway with this term "trashtalk".
YES... Trashtalk is good for the game, IF IT IS KEPT IN THE GAME.
The line MUST be drawn when people start trying to make statements about a person's real life, true or not, with the intent to cause harm, that MUST be taken seriously.
I don't care if someone is saying something as seemingly mild as "Billybob can't blow a balloon properly because he has weird lips!"; if it is said with the intent to cause that person harm, either directly or indirectly, it MUST be considered harassment and abuse. That is your line: Is it related to real life? Is it intended to cause harm either directly or indirectly? If yes to both of those: it is against your terms, and must be punished.
Trashtalk ingame would be: "Billybob, you're so bad at this game; you need all your friends to help you!" or "Billybob uses such an easy build, he is pathetic!".
That is said in the context of the game, there is no intent to make a statement about a person's real life; that is safe. It is fine; but always be wary of context, because even if it looks like it is about the game, it may not be. Also, it is important to note the sheer persistence; how persistent are they insults? Is it non-stop day after day for hours? Again, the persistence should be a factor.
Point being:
PROTECT YOUR PLAYERS PLEASE. UPHOLD YOUR TERMS.
When even someone like me thinks you need to start taking moderation more seriously, you have severely overcorrected since the helpchat days.
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