Error logging into game

Najwalaylah

Well-known member
May 28, 2020
1,043
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37.76655478735988, -122.48572468757628
EOS - Failed to init platform

Solution?
My sympathies in advance if this does not lead to a solution.

Your problem is the same one described here back in April:

and also in this thread, which may contain some kind of fix near the end:


Good luck.

Additionally:
If this is your problem,

изображение_2022-09-07_202503727.png
https://web.archive.org/web/20220909122806if_/https://i.imgur.com/43Lbb93.png

then this might be your solution:

Also c.f.:

1662107110582.png
https://web.archive.org/web/20220909123409if_/https://i.imgur.com/GrVOyQq.png

There may be others here on the forum who've had the problem and can suggest a solution, or you can try the #newb-help on Discord https://discord.com/invite/mortalonline

I'd try the usual stuff - verify the game files, etc - and I'd give SV support a shout. There is a link on the first splash screen when you launch the game. Good luck.

 
Last edited:

Najwalaylah

Well-known member
May 28, 2020
1,043
1,006
113
37.76655478735988, -122.48572468757628
( @Robmo You ought to know: To search the forum for any threads where the possibly useful / pertinent term is something with three letters, like "EOS", you can't use the forum's built-in search function. Anything you can find through Xenforo's search must have at least three characters. You end up using, i.e., Google and some filters or operators to let you see stuff from just this site
site:mortalonline2
and a time within, like, the last month.
It's always been this way, and it's always sucked, and will continue to suck. Just saying.)
 

finegamingconnoisseur

Well-known member
May 29, 2020
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SV, perhaps it's time to consider baking these basic troubleshooting solutions into the game itself, under a Troubleshooting option in the Esc menu?

Remember back in MO1 when it had its own troubleshooting window with information that the player could find without ever having to alt-tab out. Or sift through a forum or worse, use ubiquitous Google?
 

Luca Xante

New member
Sep 8, 2022
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Ok, it seem that this ERROR has been here atleast from 1 July 2021. Some have gotten it solved and others cannot get in game even they have done all recommend. Also seems that Dews are not interested of this issue. I have tried enouhg. Going to refund this game. Thank you all who tried to help.
 

finegamingconnoisseur

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May 29, 2020
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Ok, it seem that this ERROR has been here atleast from 1 July 2021. Some have gotten it solved and others cannot get in game even they have done all recommend. Also seems that Dews are not interested of this issue. I have tried enouhg. Going to refund this game. Thank you all who tried to help.
As this appears to be an issue entirely on Epic's side and not SV's, there's not much they can do even if they wanted to. But I can understand your frustration and bid you farewell, for now.