I was stuck in queue not able to do character creation, then saw this on the discord-
"
FarmerJoe — Today at 1:10 PM
We are aware that some people are stuck on overpopulated Haven instances. If you are stuck in what feels like a eternal queue try this: Close game
Go here in explorer
%localappdata%\MortalOnline2\Saved\SaveGames
Delete your savegames
Restart Client to get a fresh random Haven.
Thank you for your patience
"
Worked for me, got right in after doing this.