(In response to the OP post)
Not sure that an open letter is necessary. In fact the ceo constantly saying, in his stream, that mistakes were made, etc..
Would an official letter really apply balm on your wounds ?
With all respect, I don't know if you work in the videogame industry but that's not really how a relation between a company
and clients/investors works in a traditional ways and I'm sure SV had plenty of closed doors meetings whit a lot a people regarding the investments and production state already.
I mean, you could question every moves of the man but I assure you that a lot of people here could not do better choices in the real context. (not that I really defend Henrik, but the decision chain is so more complex than people think before being involved into it).
One of the first step to get production to move forward and heal would probably for Henrik to choose between the role he wants to assume in is own company.
As far as I know, I've rarely see an happy ending, in any company that i worked or from close colleagues, for a CEO, to assumed his own position in addition to the role of a game designer and of a creative director as well.
It cloud judgment on the creative direction, lead to poor design decisions because you can't oversee everything, especially in an mmorpg, and foremost, it lead to burnout and conflict of interests inside the company.
I imagine working with him as a game designer. It's probably very hard to have of his time to simply discuss some problematics or ideas as he's probably constantly overwhelm with different things outside of the development.
For your other suggestions;
I mean, put devs on mobile games, really ?!
It's a complete other kind of production and workflow and it demands different skillsets from employee.
It's like when people ask for the vr version of the game. People have absolutely no clues of the different and daring kind of theory and constrains of game design and development in vr.
But yeah they should take time with their products.
That and obviously a better QA pipeline.
(I suck at English and Maybe I'm wrong)