Ticket system.

[Wiserunner]

Keep track of your tickets to the Gms etc is a mess, half the time we dont know what going on with our request.
We get one answer and then nothing more.
Something like " ticket open" ---- "ticket open" Same with tickets being escalated.
Sometimes we dont hear anything.

 

[Gnidex]

Get used to it, professionalism and standards are foreign words to SV.