I went to switch instances in haven today, once it switched it brought me to create a new character screen. I closed the client 2x and tried to get back in by no toon!!! I contacted Discord and they said it's a current known issue waiting to hear if they can bring back my toon.
Just a heads up to any new players on Haven to NOT switch instances until this is resolved.
Just a heads up to any new players on Haven to NOT switch instances until this is resolved.