Radeon RX 5500 XT having issues?

MrGiggles_

New member
Sep 2, 2021
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Was seeing if anyone else running this card is having gpu issues? it stays at 99% but any other game runs at a low 61. please and thank you
 

Woody

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Apr 4, 2021
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Was seeing if anyone else running this card is having gpu issues? it stays at 99% but any other game runs at a low 61. please and thank you

Yes you want your GPU to be running at 100%. Effectively this means that the graphics card is using 100% of its resources. So long as it's keeping within it's heat limits then there's no issue running at 99-100%.
 

Woody

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Apr 4, 2021
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Sorry my temp was at 91 which shouldn’t be happening while cod was at 61.

It will thermal throttle at this point. Basically your GPU is trying to give you the maximum frame rate it can with a target temp of 91. In well optimized engines/games, it is expected to see your GPU being used fully and to be able to push the core and mem clock higher (boost) until it reaches it's thermal limit. It's okay, it's safe.

EDIT: Googling COD warzone, people are saying it's poorly optimized. That's probably why you're getting lower GPU usage and temps. That or your CPU is limiting your GPU in that game.
 

MrGiggles_

New member
Sep 2, 2021
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This is the comparison to both games.
The issue is it is hitting such high temps and instantly blackscreening when trying to join a game. I play a bunch of games on my pc CoD, Naraka, Apex Legends, Black Desert Online, Escape from Tarkov, World of Warcraft and a few others without ever having a black screen. Also note the 5500xt I have is a Sapphire Pulse which is suppose to be one of the top ones
 

bbihah

Well-known member
Jul 10, 2020
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It will thermal throttle at this point. Basically your GPU is trying to give you the maximum frame rate it can with a target temp of 91. In well optimized engines/games, it is expected to see your GPU being used fully and to be able to push the core and mem clock higher (boost) until it reaches it's thermal limit. It's okay, it's safe.

EDIT: Googling COD warzone, people are saying it's poorly optimized. That's probably why you're getting lower GPU usage and temps. That or your CPU is limiting your GPU in that game.
91 temp on 5500 xt is fine. the 5500 xt is rated up to 115 degrees. So no, it wont thermal throttle at 91 degrees.


And yes the reason his temp is going to 91 in mortal but not some other games is that those games are not reaching the same use, or if its hitting the same use, not the same clocks which means its most likely not hitting the same voltages which means less power which means less heat and as you found out, due to optimization.


Are these junction temperatures or edge temperatures? Because if its hitting 91 edge then junction might be in the 100s somewhere. If its 91 junction, then the edge temp is in the 80s, One is completely fine while one might spike into throttle territory.
 

bbihah

Well-known member
Jul 10, 2020
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It’s the junction temp hitting 93 and my current temp is 75
93 is still quite ways off from the 115 that the card is built for. its toasty sure, but it might come down to things like case airflow and the cooler on the card.

Have you checked what other people experience with that model of card?

Are you running a custom fan curve or running completely stock settings?

If the fans are running 100% then i'd be worried but if its on stock settings and its fan curve and its just running normally then I think your blackscreen might be unrelated to the card temperature since it does not seem like a thermal shutdown issue.


I think my GF's PC has a XFX 5500 XT card in it(really cant remember if i bought her a 5500 or a 5600), i'll see if i can check how that runs, but I have a vague memory that it does indeed lie around 90 junction temp when around 100% usage.


That also reminds me that we used to have a lot of issues with the card initially, which got worse when I got myself a new monitor and she got my older one. On PC wake up the monitor would be entirely a shade of random either Green, blue or red. Well I decided to switch to a HDMI cable i had lying about and the issues were gone but now it had something similar to what you mentioned, at 1080 full screen the screen would turn black every now and then when tabbing out or while launching which "fixed" itself when you took out the cable and put it back in, which was our temp fix for the color bug on wake up as well. Once the new Displayport cable arrived we've since not had any issues.

So if you have a different cable for your monitor lying about, maybe try that? The card itself has plenty of HDMI and displayport outputs so it depends completely on your monitor, maybe you are using a incompatible cable? Black screen could be that the card is trying to jam too much bandwidth down to the monitor than the current cable can handle. Aging cables are also a thing.