Mortal closes a few seconds after login

Rhias

Well-known member
May 28, 2020
1,131
1,325
113
Hey,
since the last patch my Mortal Client frequently closes 10-20 seconds after logging in.
I'm not logged out to the Login Screen but the game simply closes. No error message.
Am I the only one? Is that a known issue?
 

Jybwee

Active member
May 28, 2020
158
199
43
I have the same thing. In the limited time i'm on discord, i've seen a few people bring it up.

No idea how wide spread the problem is tho. Or if there's any acknowledgement from the devs
 

CherryKush

Well-known member
Jan 25, 2022
178
256
63
Constant crashing here as well after the last patch. It's 50/50 if I get the you we're kicked for high ping message or not. Half the time it just crashes with no message.
 

poorconsumer

Active member
Feb 8, 2022
112
26
28
Hey,
since the last patch my Mortal Client frequently closes 10-20 seconds after logging in.
I'm not logged out to the Login Screen but the game simply closes. No error message.
Am I the only one? Is that a known issue?

since the the server went down for a few hours like 4-5 days ago? i've crashed maybe 120 times, various crash logs and often times nothing at all...one that is uncommon for me is i'll load the game up and it will just close with no crash log before the screen loads or at the login screen. and it'll also close at other times like this but yeah...before the update i just had mad stutters, now i just mad crash.
 
  • Like
Reactions: Amadman

Jatix

Well-known member
Sep 30, 2020
881
767
93
Since a patch or 2 ago I've been crashing on launch. either I go to launch the game and it crashes right away, or it may crash after I hit to log into the character. I just re launch and it usually works, unless I'm unlucky and crash again lol.
 
  • Like
Reactions: Amadman

Amadman

Well-known member
May 28, 2020
925
1,326
93
A padded room.
Since a patch or 2 ago I've been crashing on launch. either I go to launch the game and it crashes right away, or it may crash after I hit to log into the character. I just re launch and it usually works, unless I'm unlucky and crash again lol.
This exact thing for me. I though maybe it was just my system having the issues.
 
  • Like
Reactions: Jatix

ArcaneConsular

Well-known member
Oct 27, 2021
873
536
93
you need to go into steam > properties > validate files > repair files. Usually. Has happened to me many times, for some reason updates have a habit of sending corrupt files that break the game
 
  • Like
Reactions: Amadman

Cazik

Member
Mar 5, 2022
38
20
8
Myself and a few friends have all had this issue multiple times. After loading in to the world, game crashes to desktop after a few seconds with no error message. Logging back in right after works fine.

It seems to be random. Doesn't happen often for me. Maybe 1/10 times I login.

If it happens again I'll try repairing game files in Steam to see if that helps.
 
  • Like
Reactions: Amadman

siati38

New member
Jan 23, 2023
6
0
1
I have the same problem, it happens to me both on my pc and on geforce now. I enter the game and in the first 2 minutes he kicks me out, if I pass that strip, he doesn't kick me anymore
 

LM Asreal

Lead Moderator
Staff member
Sep 23, 2021
63
12
8
Please make sure you are sending any error reports, it helps the developers deal with these crashes.

Do you have any other programs running in the background?
 

siati38

New member
Jan 23, 2023
6
0
1
Please make sure you are sending any error reports, it helps the developers deal with these crashes.

Do you have any other programs running in the background?
Thanks for answering, I only have Steam open, discord and maybe the browser watching youtube, nothing out of the ordinary, the problem I see is that when I disconnect, no error or reporting message appears to be able to send it.
 

LM Asreal

Lead Moderator
Staff member
Sep 23, 2021
63
12
8
It is possible it could be a unstable connection. Do you have a vpn by chance?
 

siati38

New member
Jan 23, 2023
6
0
1
It is possible it could be a unstable connection. Do you have a vpn by chance?
The connection is 100% stable by cable, very good latencies and 0 lost packets, I have vpns installed but they are never active, for example GlobalProtect or ExpressVPN.
 

LM Asreal

Lead Moderator
Staff member
Sep 23, 2021
63
12
8
Could try to contact out of gamers support see if they have any ideas to fix the issue.
 

xeric

New member
Dec 30, 2021
8
7
3
Please make sure you are sending any error reports, it helps the developers deal with these crashes.

Do you have any other programs running in the background?
The crash is straight to desktop no error report opens. At least for me anyways. Seams to only really do this on first launch sometimes, otherwise fine.
 
  • Like
Reactions: Amadman and Jybwee

Slarti Bartfast

Active member
Mar 6, 2022
101
171
43
This has been happening in GeForce Now ever since the ping patch. To desktop with no message. Sometimes get in after one kick, sometimes it can take up to 8 logins to stay in. Reported both to GeForce and SV. Still waiting on a fix.
 
  • Like
Reactions: oldeurope

grendel

Well-known member
Jun 13, 2020
551
609
93
I had these too, validating files did not help me. I had asus armoury crate running and after I turned it off, no ctd's.
 

siati38

New member
Jan 23, 2023
6
0
1
I have been playing this last week from my pc and I continue with the same random problem, I enter and in 2 minutes or less it kicks me out, if I manage to pass that time the session will last indefinitely. I have tried to repair the installation but it keeps failing randomly.
 

finegamingconnoisseur

Well-known member
May 29, 2020
1,103
1,496
113
www.youtube.com
I've had this problem twice now in the past few days, upon logging in it crashes back to desktop without any apparent reason. But after booting up and logging in the connection remains stable from that point.
 
  • Like
Reactions: Jybwee