Donated 39 but no steam key

[Mikeobie]

Hey i have no idea who to go to for this but i donated the 10 dollar version then realized i had to upgrade to 39 to get the steam key. So i added 29 more and no steam key is there.
https://ibb.co/gRxjQMg screen shot of donation here

 

[Shagga]

The Steam-key appears on your screen after you have done the donation - you need to add it to Steam manually. Otherwise contact a GM on Discord to have them help you.

 

[Mikeobie]

o i see what u are saying its after the donation but where do i find it then?

 

[Mikeobie]

https://ibb.co/0YBk0J4 screen shot of donation page

 

[Mikeobie]

ok

 

[Shagga]

 

[Shagga]

Seems like you should not have done the donations in 2 parts - contact a GM.

 

[Aello]

Yeah I believe the two separate donations is the issue as well. You could contact LGM Discord to handle this via the forums or on discord. Here is the customer support link as well https://mortalonline.squarespace.com/contact-support you could try emailing them.

 

[Mikeobie]

Seems like you should not have done the donations in 2 parts - contact a GM.

lol

 

[Cobblecat]

Why donate $10 when the basic pack is $39?

 

[Mikeobie]

Why donate $10 when the basic pack is $39?

I did donate 39 and Why would that matter? it clearly stats this
"When you donate to Mortal Online's development you will receive the awards listed below for the best package equal to or below your donation." Do u see how it says "equal to or below your donation"? So whys it matter if I donate all at once or 1 dollar at a time?

 

[Moonstrike]

i paid the 39 and have a key. Where do i go to download the client?

 

[woogin]

@Moonstrike you download it from steam!

 

[Moonstrike]

thx i got it

 

[Jaguar]

I did donate 39 and Why would that matter? it clearly stats this
"When you donate to Mortal Online's development you will receive the awards listed below for the best package equal to or below your donation." Do u see how it says "equal to or below your donation"? So whys it matter if I donate all at once or 1 dollar at a time?

Hey! Did you manage to fix your issue or not yet?
EDIT: Locked, please contact a moderator if you're still facing any issue.