Can't play DX 12, Crashes on when logging in

Robmo

Community Manager
Staff member
Dec 9, 2021
301
287
63
Hello! I havent played since jan and now I can't play on dx 12

ive tried;
1. Reinstall with deleting everything, including reg files
2. Reinstall in main drive
3. Delete and reinstall anti cheat

I sometimes get a similar crash on dx11 when playing but this is what iget for dx 12:


LoginId:92ef4cbf489c3e575fd9e994934be64a
EpicAccountId:5dea70c9b3634453ba53ee27ec2edb26

Unhandled Exception: EXCEPTION_ACCESS_VIOLATION reading address 0xffffffffffffffff

d3d11
d3d11
RTSSHooks64
RTSSHooks64
RTSSHooks64
RTSSHooks64
RTSSHooks64
MortalOnline2_Win64_Shipping
MortalOnline2_Win64_Shipping
MortalOnline2_Win64_Shipping
MortalOnline2_Win64_Shipping
MortalOnline2_Win64_Shipping
MortalOnline2_Win64_Shipping
MortalOnline2_Win64_Shipping
MortalOnline2_Win64_Shipping
kernel32
ntdll



Any ideas?
 

Lurifax

New member
Dec 6, 2021
23
3
3
Same issue, tried everything as well. Had no issue before and sitting at 3080 ti, it 8700, 32gb ram.
 

2Op4Scrubs

Active member
Sep 11, 2021
260
145
43
I dont even know the difference, but i have a R7 3700x and a Rx 5700XT, Installed on a 1tb SSD with 16gb of ram. And It lets me launch it and play for like 1-2 hrs. But when i do DX 11 I can play, and stream all day and not crash. Just lag/frame drops on node lines.
 

Lurifax

New member
Dec 6, 2021
23
3
3
Well at least you get ingame on dx12, I don't get even that far after all. :/
Do you have the same error as OP and I?

Update: If you guys have rivatuner statistics server or afterburner running then try killing them (as well as any other programs). That seems to have been it for me. Good luck lads!
 
Last edited:
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Esproc

New member
Jan 21, 2022
19
14
3
Meduli
Well at least you get ingame on dx12, I don't get even that far after all. :/
Do you have the same error as OP and I?

Update: If you guys have rivatuner statistics server or afterburner running then try killing them (as well as any other programs). That seems to have been it for me. Good luck lads!
Thanks, uninstalling rivatuner statistics server did the trick. Im guessing its just the overlay is causing the crash.
 

DieAKING

New member
Apr 18, 2022
2
0
1
Same issue, tried everything as well. Had no issue before and sitting at 3080 ti, it 8700, 32gb ram.
Rivatuner was causing the issue for me, only deinstalling rivatuner made it work in my case. but for to manny games i use rivatuner so i wil prob just play in DX11